FREQUENTLY
ASKED
QUESTIONS
HOW COME MY DEPOSIT ISN'T INCLUDED IN MY FULL INVOICE PRICE?
As stated in our terms and conditions, your deposit is to snag your date! You receive this back once your picnic is done, cleaned up and examined to make sure nothing is damaged, missing, etc!
If something is damaged or missing, your deposit may be voided.
WHAT IS IT THAT YOU DO?
The Picnic Pallet provides you with everything you need to create some of your best memories, without any of the effort. Whether it's for a Girl's day, brunch, birthday, anniversary, proposal, date night or just for a gool ol' Insta worthy photo op!
We set up the elegance anywhere you want: Beach, Park or even your backyard!
Want to plan an unforgettable surprise? We know how to keep a secret, and even better...plan it for you!
WHERE ARE YOU LOCATED?
We travel and service all of Pinellas and Hillsborough counties in the Tampa Bay area.
*A small travel fee may apply outside of the area.
HOW FAR IN ADVANCE SHOULD I BOOK?
The earlier, the better! Our weekends book the fastest but week days and nights are just as cute!
Dates are at a first come first serve basis.
It's best to snag your date and pay the deposit even if don't know all of the small details yet. We can always figure them out together after. We have no control over if someone comes on the website and books the date first!
ARE WE RESPONSIBLE FOR CLEANING UP?
Absolutely!....NOT!
Every package includes the set up and breakdown of your picnic! Show up, make memories, go home. <3
DO YOU HAVE A RAINY DAY POLICY?
Living in Florida, you kind of have to! If the weather isn't cooperating on your picnic date, you are more than welcome to reschedule for another available day or move it to an available indoor location that you can provide! If you reschedule, your deposit carries over to snag that date. If you decide to cancel and not reschedule, our cancellation policy still applies.
(see terms & conditions)
IS FOOD PROVIDED?
Yes! Every package has some sort of food included. You are always more than welcome to bring your own or upgrade to more charcuterie than what the package provides, along with some other treats and snack options.
DO YOU PROVIDE ANY ALCOHOL?
Right now, we have a BYOB policy!
You're more than welcome to bring your own and enjoy it as long as your location allows it, of course. We are not responsible for anything alcohol wise that happens during the scheduled picnic time.
ie: If you still bring it and the location doesn't allow it.
We will always still supply cute wine/champagne glasses at every picnic just in case you do want to enjoy some bubbly, responsibly!
WHAT IF I'M GOING TO BE LATE?
Say your picnic starts at 4pm. We are up and already working and preparing for your picnic at 11 am. We get to and setup at the location 1-2 hours early, so we are blocking time off to plan the day around your scheduled time. (that we are SO excited for of course!)
We know sometimes rules sound so stiff and not friendly, but we have to have them to make sure everything runs smoothly for us and you to enjoy yourselves.
Your picnic will still end at the time that was booked and paid for.
I HAVE MORE QUESTIONS HOW CAN I REACH YOU?
We're always available and know sometimes there's special requests, things to work out, etc!
You're more than welcome to
Message us on
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SHOULD I LEAVE YOU A REVIEW ON YOUR FACEBOOK PAGE?
Yes ;)
Haha kidding! Kind of. Although of course we would love all the support and feedback we can get!
We appreciate everyone who trusts us to create these memories for you and will always appreciate a like, follow, and an honest review to keep us growing!